NNEXORA

Legal

Terms of Service

Last updated: January 1, 2026

These Terms of Service ("Terms") govern your access to and use of the NEXORA website and services (the "Services"), operated by NEXORAWEB LLC("we", "us", "our"). By purchasing a service or otherwise using the Services, you agree to be bound by these Terms.

1. Who we are

The Services are operated by NEXORAWEB LLC, a limited liability company organized in the State of Colorado, United States, with a mailing address at 1500 N Grant St # 11059, Denver, CO 80203, US. You can reach us at nexorawebllc26@gmail.com or (786) 642-4298.

2. Scope of the Services

The Services consist of written concierge assistance in six categories: English Communication Support, Document Organization, Life Setup Guidance, Housing Preparation Support, Student & Job Document Support, and Online Task Assistance. Each specific service is listed on the Services and Pricing pages together with a fixed one-time price.

The Services are for personal, informational, and administrative help only. They are not professional advice and are not a substitute for a licensed attorney, immigration consultant, financial advisor, tax preparer, insurance broker, real-estate agent, or medical professional.

3. What we do NOT provide

We do not, under any circumstances, provide: legal advice or representation; immigration advice, filings, or petitions; financial, investment, or tax advice; tax preparation or filings; insurance selection, enrollment, or claims filing; opening bank, brokerage, or credit accounts on your behalf; government-agency registration on your behalf; certified, sworn, or notarized translation; signing documents on your behalf; holding, transferring, or handling customer funds; or real-estate brokerage services. Any request that requires these activities is outside scope. See our Acceptable Use Policy.

4. Eligibility

You must be at least 18 years old to purchase Services. You are responsible for the accuracy of the information you provide at checkout and in intake forms. Every purchase is a standalone, one-time transaction.

5. Orders, pricing, and payment

  • All prices are shown in US dollars and are one-time charges per service.
  • We do not offer subscriptions, recurring billing, or auto-renewal. Every purchase is a single, one-time payment.
  • Payments are processed by a third-party payment processor. You authorize us and the processor to charge your payment method for the amount shown at checkout.
  • Turnaround times begin only after you submit the required intake form for that service.

6. Deliverables and intellectual property

Upon full payment, you receive a non-exclusive, worldwide, perpetual license to use the deliverables produced specifically for you for your personal or business purposes. We retain ownership of any templates, tools, know-how, and internal materials used to produce the deliverables. You may not resell our services or deliverables as your own.

7. Revisions

Each service includes one revision within seven (7) days of delivery, provided the requested changes are within the original scope. Additional changes or new scope may require a new purchase.

8. Refunds

Refunds are governed by our Refund Policy, which is incorporated into these Terms by reference.

9. Your responsibilities

  • Provide accurate, lawful, and complete information in intake forms and communications.
  • Only submit materials you have the right to share. Do not submit materials belonging to third parties without their consent.
  • Review deliverables before sending them to any third party. You remain fully responsible for whether, when, and how you use anything we produce.
  • Do not request Services that fall outside the scope described in Section 3.

10. Prohibited use

You may not use the Services to: engage in unlawful activity; deceive, defraud, or impersonate any person or entity; attempt to influence a government proceeding, court case, or regulated professional filing; harass or harm any person; or violate any third party's rights. We may refuse or cancel any order that we believe violates these Terms or our Acceptable Use Policy.

11. Third-party services

The Services may reference or link to third-party products, services, or websites. We do not endorse and are not responsible for third parties. Your dealings with any third party are solely between you and them.

12. Disclaimers

The Services and all deliverables are provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that any deliverable will produce a specific outcome (for example, that a rental application will be accepted, that a résumé will result in interviews, or that a customer-service call will succeed).

13. Limitation of liability

To the maximum extent permitted by law, NEXORAWEB LLC and its owners, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or in connection with the Services. Our aggregate liability for any claim arising out of or relating to the Services will not exceed the amount you paid us for the specific service giving rise to the claim in the ninety (90) days preceding the claim.

14. Indemnification

You agree to defend, indemnify, and hold harmless NEXORAWEB LLC from and against any claims, damages, liabilities, and expenses (including reasonable attorney fees) arising out of your use of the Services, your violation of these Terms, or your violation of any third-party right.

15. Termination

We may suspend or terminate your access to the Services at any time for any reason, including violation of these Terms. You may stop using the Services at any time. Sections that by their nature should survive termination will survive.

16. Governing law and disputes

These Terms are governed by the laws of the State of Colorado, United States, without regard to conflict-of-laws principles. The exclusive forum for any dispute will be the state or federal courts located in Denver County, Colorado, and you consent to personal jurisdiction and venue there. Nothing in this section prevents either party from seeking small-claims relief in a court of competent jurisdiction.

17. Changes to these Terms

We may update these Terms from time to time. The "Last updated" date will reflect the most recent version. Continued use of the Services after changes take effect constitutes acceptance of the new Terms.

18. Contact

Questions about these Terms? Email us at nexorawebllc26@gmail.com or write to us at 1500 N Grant St # 11059, Denver, CO 80203, US.